Aeonium Huayao Clustering
$6.4
| Dimensions | 170 mm |
|---|
| Quantity | Discount | Discounted price |
| 30 - 49 | 9% | $5.8 |
| 50 - 999 | 18% | $5.2 |
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FAQ INFORMATION
-We are a wholesale website. The larger the order quantity, the lower the price.
-Minimum order amount of succulents is $300, Freight extra.
-MOQ5pcs for each variety. (Excluding special products such as One Stock, Set, Cultivation, etc.)
-The shipping fee needs to be calculated and paid after consulting us.
Click here to watch the video tutorial
-1.ADD TO CART. Select your order list and add it to the cart
-2.SUBMIT CART. Submit the cart with your correct information.
-3.PLACE ORDER.Skip the payment, select place order to submit your order directly.or Select PayPal to pay for goods with payment first
-4.CONTACT US. Contact us for more details and shipment.
If you are importing succulent plants for the first time and are not familiar with all the procedures, please contact us and we will provide you with professional guidance during the process.
Due to differences in season, climate, temperature, or lighting conditions, it is normal for succulents to appear slightly different in color compared to the photos on our website. Please contact us to confirm the latest real product status. Before shipment, we will send you pictures of the actual stock.
Most succulents are suitable for growing at a temperature of 15-25 ℃, avoiding high temperatures (over 35 ℃) in summer and maintaining above 5 ℃ in winter. Different varieties may have differences, please contact us for specific confirmation.
Most of the succulents on the website are regular products, and some products are not displayed on the website due to low production or other reasons. If you have any needs, please contact us.
- All succulents shipped with bare-root, no pot and soil.
- After Clean&Sterilize plants &Dry plants, carefully wrapped with toilet paper or cotton, sealed in a carton.
- We can provide Phyto-cert&CITES.
- Shipping channels by Fedex/DHL/EMS or Air Cargo.
- Shipping cost depends on the order list-quantities and varieties.
We will send you photos before shipment for every single order. Each succulent will have a corresponding label on the outer packaging.
Please check the total number of products upon arrival. For any quality issues, please take photos or video records and contact us within 48 hours. We will be responsible for any rot or loss and will replace the affected items free of charge in your next shipment.
Please contact us for more details.
Explanation of Related Costs
The product price does not include freight, tariffs, customs handling fees, etc. You need to contact us to calculate the freight and other fees before placing an order. If you have your own freight forwarder, you can also place an order directly.
Shipping Time
Different transports have different transport times, on average 3-5 days or 5-7 days. Please contact us for details
After-sales Service
A. We will send you photos before shipment for every single order. Each succulent will have a corresponding label on the outer packaging.
B.Please check the total number of products first. For quality problems, please take photos or video records and contact us within 48 hours.
C.We will be responsible for rot or loss and will replace it in the next shipment free of charge.
D.We are not responsible for customs issues arising from shipments to Australia and Latin American countries.
Import Permit
A. No Import Permit: Ship by special logistics channel (if phytosanitary certificate is required, fees need to be paid). We are not responsible for compensation if the shipment is confiscated during customs clearance without an import permit.
B. With Import Permit: We will provide the relevant certificates.
C. U.S.A. customer with Import Permit: Requires going through the USDA. The USDA will inspect the products, which may cause delays, product damage, or other issues. We are not responsible for compensation if such problems occur.
D. Contact us about the USDA Air Cargo/ DHL process
E. For endangered products, please contact us in advance to apply for a CITES certificate.
Packing Method
Tissue, pearl cotton ball, insulation layer(According to temperature), small box in outer box, middle structure layer etc. (Flexible use according to the succulents to ensure the safest packaging)
What should I do after receiving the succulents?
After long-term transportation, the succulent plants need to be unpacked immediately after arrival.
1. Please remove soil from plant roots
2. Trim the roots of the plant to about 2cm
3. Place the plant in a cool, ventilated place for 1-2 days
4. First water after a week of planting, and keep it in a ventilated and sunny place, but avoid direct sunlight
5. If there are damaged leaves need to be removed before planting
I hope your plants can grow up and become beautiful soon.
Common normal condition for succulents.
1.It's normal for succulents to be slightly different in color or size than they appear in photos, due to the differences of season, climate, temperature, and light.
2.It is normal for succulents will be slightly damaged during long-time transportation.
- The lateral branch is crushed or dropped.
- Slightly stretch out.
- Leaf falling.
- Leaves slightly withered or dry. Or due to the normal metabolism of the plant, the bottom leaves dry out or rot.
About Succulent damage
It is normal for succulents with "Lateral branch crushed or dropped, sightly stretch out, leaf falling" during transportation, we are not responsible for it.
If you find that there are black, rotten, watering and other issues in the received succulents, please immediately take photos of all the damaged succulents to us (Please put all damaged ones of same variety together for photos).
We will give relevant refund for them or will replace them for free in your next shipment.
Kind tips
1.Each succulent will have a corresponding label on the outer packaging. Please check the total number of products first. For missing goods or quality problems, please take photos or video records and contact us within 48 hours!
2.Please take pictures of the outer boxes and the state of the plants, and we will properly handle it according to the following compensation standards. If it exceeds 48 hours, all losses shall be borne by the buyer.
3.Leaves in wrinkled or wilted: In order to ensure the survival rate of succulents, we always dry them for delivery, so it is normal to receive wilted and become slightly smaller sizes. Please plant in wet soil, it will recover in a week or two.
4.Some succulent leaves are relatively fragile, and it is normal for the leaves to fall off. Please choose healthy leaves. Let's do leaf cuttings together! Put the leaves flat on the surface of the soil. When the temperature and humidity are suitable, the leaves will germinate. When the cuttings grow up, they will become a new succulent again!
Let’s keep a peaceful and caring mind when importing and planting succulents.